KB Home Customer Service

KB Home is committed to customer service. Currently, the Customer Satisfaction Index is at the highest level in the company’s history at 95 percent and outstanding warranty claims are at the lowest. The KB Home “Say Yes!” problem-solving policy makes every effort to resolve homeowner concerns easily, efficiently and effectively. It is the company’s goal to resolve claims within a week.

Contact KB Customer Service
Submit a request online

For the Dallas/Ft. Worth regional offices call 800.713.1170
Or call 888-KB-HOMES